“I’ll make this brief & quicky..I was buying the demo skins..To try on & see if I like any of them..As I was doing so..I accidently bought the fatpack!!!!!!

Here’s the date: Sat Jul 10 04:16:19 2010…As for the transaction number..I don’t have a clue…I would like a refund back AS SOON AS POSSIBLE!!! ..I don’t think that’s too much to ask for please!!!

B.S. If I seem panicy or angry…It’s because i am…So, if you would so kindly as to get your sl butt into sl and give me my money back please!!!

I hope this is direct & crystal clear as for you…I’m usually a nice person in sl…Just not right now…Don’t dilly-dally or keep me waiting..I’m not a patient sl woman..Ms. AtomicBambi.
I’ll be IM’ing you as well…So, you’ll get the notecard from me.”

I think she meant P.S. instead of B.S., but BS is exactly what I was thinking!  Lol.   Well it got better…

[7:36]  AtomicSparkle Skytower: I’m sorry – I don’t give refunds for no transfer items.

[9:11]  [Angry Girl]: Well, if you don’t give me my money back…I’ll shall make a complaint to LL!!! …And fyi ppl should be allowed to have a refund no matter if it’s transferred or not…Otherwise you’ll have unsatified customer’s!!
[9:11]  [Angry Girl]: And for your information..I was angry with myself & panicing too…..Now, i’m angry with you for not giving me a refund. If you’ve heard of ppl giving other ppl reviews in rl..Well, I’m sorry to say..I’m going to blog in secondlife & give you a very very bad review…And btw half the skins you sell…Would be good for prositutes that are vampires..Have a nice day :-)
[7:30]  You have muted this resident.

Here are my Top 3 tips for How to Ask  for a Refund:

1.  BE NICE! Ask nicely, and you might just get somewhere.

2. Always have your transaction number.  If you want me to pay you for your own stupidity, then the least you can do is dig out your transaction number.

3. Don’t be rude or threatening to someone you are asking money from – duh.

Enjoy x

Warning: This story contains an extremely creep-tastic story about SL ‘stalking.’

I have a bad habit of using GIMP , Plurk, and SL at the same time. Quite often, I don’t pay attention to all three very well. Last night was one of those nights. Well, at this particular time, I was focused on Plurk and GIMP. I was laughing it up with some friends on a plurk about God-knows-what and I saw a small box pop up in the corner of my monitor’s screen. An e-mail. Strange since I don’t use my Yahoo e-mail address for anything other than Flickr. But this was from someone specific: Alisa Menna. Out of curiosity, I clicked on it to open it up in Firefox. At which point, pictures of me in my private skybox on my residential land explode onto my screen as well as, and I quote, “and one can also expect to see a video of your interestingly decorated home here sometime in the near future” with a link to her youtube account.

Now, I don’t know about you, but I figured that turning off flying and rezzing, and placing my box at 1800m would be enough security from sim visitors and that residents would have enough respect to not cam around.

I was wrong.

I immediately returned to my idle SL window to look frantically for this person, frightened to no end. Who was this Alisa person? How did she get pictures of me? In my home? And how did she get my RL e-mail address?

I looked around my box quickly. No one. I cammed outside (benefit of having a draw distance of 512m) and didn’t see anyone floating around my box via someone else’s nearby parcel. However, by chance, I saw ‘Alisa Menna’ sitting 20m above me on my boyfriend’s building platform, next to his TARDIS. This freaked me out. How did she get up there? When? How long had she been there? I didn’t know. I shot an IM at her with a barrage of questions. What did I get in response?

“*** IM blocked by sender’s viewer”

What? Great. No IM. At this point, when I’m about to respond to her e-mail and demand to know answers…SHE DROPS INTO MY HOME! Ok, so first you take pictures of me while I’m in my home without my permission, then you come into my home without my permission? What are you thinking?!

Angrily I respond to her e-mail, feeling completely violated, asking her all sorts of questions. Her excuse as to why she did this? She has a draw distance of 1024m, she was bored, and she saw that I was a photographer.

Again: what?!

Ok, so you profile creeped me, too. That’s nice.

But my dear readers, it gets worse! Read on!

In the game of e-mail tag that she and I began to engage in, she began sending me pictures of Batman (all of which I ignored, finding them rather irritating, to be frank). All the while, I noticed that she was growing arrogant, as if she had a right to do what she did.

While awaiting her responses, I went back to her pictures of me and I noticed something odd: my house was empty.

I had finished decorating it and even had the builder over within hours of purchasing it. How was my house empty? Even stranger yet: I had changed since I had decorated my house. Green shirt to red shirt. I was in a red shirt in her pictures meaning they had to be taken AFTER I had decorated. Also, I’d like to point out that I was wearing sculpty sunglasses and have sculpty stairs behind me. Had these pictures been taken from Alisa’s home on the sim adjacent to mine? If so, the sculpties would not have loaded perfectly while the rest of the house, as seen in her pictures, remained barren. How long had she been camming me for? It’d been a few days since my house had been empty like in her pictures…had she been watching me since I moved to the sim? I don’t know.

Here are some pictures for your viewing pleasure. The first is my picture showing some friends what the house looked like as soon as I finished decorating. The second is my picture showing the house as it is and out I am in when I recieve the e-mail from Alisa. The third is Alisa’s picture of me that she sent to my RL e-mail address.

See what’s missing?

So. Next time you decide to live on a public sim–make sure you don’t have happyfuntime or run around n00d.

You never know who’s watching you, my dear readers.

So go visit.

News style (also journalistic style or news writing style) is the prose style used for news reporting in media such as newspapers, radio and television. News style encompasses not only vocabulary and sentence structure, but also the way in which stories present the information in terms of relative importance, tone, and intended audience.

News writing attempts to answer all the basic questions about any particular event – who, what, when, where and why (the Five Ws) and also often how – at the opening of the article. This form of structure is sometimes called the “inverted pyramid,” to refer to the decreasing importance of information in subsequent paragraphs. -

News stories also contain at least one of the following important characteristics relative to the intended audience: proximity, prominence, timeliness, human interest, oddity, or consequence.

Journalistic prose is explicit and precise, and tries not to rely on jargon. As a rule, journalists will not use a long word when a short one will do. They use subject-verb-object construction and vivid, active prose (see Grammar). They offer anecdotes, examples and metaphors, and they rarely depend on colorless generalizations or abstract ideas. News writers try to avoid using the same word more than once in a paragraph (sometimes called an “echo” or “word mirror”). – Source Wikipedia.

I WUZ JUS INFORMD DAT SECOND LIFE FASHION BLOGGERS SHUD BE WRITIN IN MUTCH MOAR PROFESHUNAL MANNR. NO USE OV SLANG OR ABBREVIASHUNS R APPROPRIATE 4 USE IN DIS LOFTY PROFESHUN. I SAY PULL TEH STICK OUT OV UR ASS AN LIGHTEN UP PEEPS. DIS AR TEH 4 FUN – Y MAK IT ALL SERIOUS. 4 SUM BLOGGIN IZ BOUT HAVIN CERTAIN STYLE AN IF DAT STYLE IZ FULL OV SLANG AN COLLOQUILISMS DAT SO BE IT. WHEN TEH NYTIMEZ CONTACTS ME AN ASKZ ME 2 BLOG PROFESHUNALLY 4 THEM, DEN IM GONNA BECOME MOAR, LULZ, “PROFESHUNAL”. TIL DEN JUS CLOSE TEH PAEG U R HATIN ON AN PROCED 2 TEH NEXT BLOG.

Hey Blog Critics perhaps you should make yourself familiar with the concept of Gonzo Journalism before snubbing your nose at certain bloggers. And if you don’t know what that is perhaps you should google it (nice use of colloquialism there).   For me in particular I make grammar mistakes all the time.  I misspell words all the time.  I may even leave out a word or two as well.  My use of punctuation SUCKS!  But guess what?  I have a bachelors degree and have completed coursework on the masters level in Social Work.  I ain’t a dummy but I do make mistakes. I am tired of people in fashion trying to impose standards in regards to what is a good blog:  This uppitiness ranges from criticizing their grammar to deleting their blog from a feed because their pictures aren’t good enough.  For god’s sake why add them in the first place?  Lighten up folks – end this virtual snobbery now!  Okay end of rant.

First of all, I just want you to know that I hate thieves!

Everyday I see lots of residents wearing stolen products, I see stores selling stolen content (I always report stolen content) – but I can’t handle all of them. Well..today I’ve seen too much!

Somebody recommended me to check out Lara Skin and I stumbled out a place in search that looked very suspicious, called Lara Skins (on a sim called Lara). I tped there and I started to check the place. I was looking for Lara’s skins, but I haven’t found any, just some ugly pics. I got the free skin and I tried it. I noticed the big seams on arms and then I checked the creator’s name: Lara Lefko. I noticed that I have a notecard in the folder and i started to read:

“My name is Lara Lefko. I am an award winning Shape Creator and Skin-maker in Second Life.
I hope you make my store and I one of your new best friends. I am just one of a team of creative people working to make your Second Life a better place – you too can be involved by joining my group or one of the many SL projects I am actively supporting in and around Second Life.
To find out what is important to me – please take a look at my Noticeboard in my Mainstore. There you will find information on the projects and people I am truly honoured to endorse.

Okay, before I finish, from this season onward; Lara Skin & Lara Shapes are entirely focused on our beautiful faces – making awesome shapes that are designed to be worn with many of the most popular skins in SL. My team and I are also working with so many skin creators, to bring you a steady flow of the highest quality skins ever seen. Look out for some free skins in our random giveaways and competitions too!”

An award winning shape creator and skin maker! Yea right – her account is new and she is already famous. How can you lie to customers like that?

I checked every picture in the store, and on a wall I’ve seen a picture with a nice skin. It was only 300l$ so I said: go ahead buy it! I was thinking its stolen so I had to spend some money to check out the skin. When my skin was fully rezzed i just couldnt believe my eyes. I was wearring a skin with upper & lower body Laqroki modified textures (and a face that I couldn’t recognize). I took some snapshots, threw them into a notecard (with a lm too) and I sent it to Winter DiPrima (one of the creators of Laqroki). Next day, I checked the place again and the skin was still there.

I found the real Lara Skin store, I noticed the original creator via notecard and I also joined the original -Lara Skin-group. I found out that Lara Zong (Lara Lefko’s alt i guess) created a Lara Skin group, and the tag looks the same like the original -Lara Skin-group. Not nice.

So, dear thieves, you have to know that people talk. You have no respect at all (not even in RL), GOT IT , but keep it for you, stop stealing content. WE don’t care if you like to be hated, just leave us alone.

Please do not support, and always report content theft. Your support is essential for the survival of second life as a creative community.

[2010/06/17 19:48] Phil Kearny: sounds interesting
[2010/06/17 19:50] Lila Corith: :)
[2010/06/17 19:50] Phil Kearny: rl age
[2010/06/17 19:50] Lila Corith: 26
[2010/06/17 19:50] Phil Kearny: do you have voice
[2010/06/17 19:50] Lila Corith: yes
[2010/06/17 19:51] Phil Kearny: super
[2010/06/17 19:51] Phil Kearny: call me

Wow, what a professional and charming guy right off the bat! His short answers and lack of greeting put me off, but I soldiered on (that new Pink Fuel skin is haunting me…) So I got on voice, and confirmed I was female. He asked about a gig I’m VERY proud to host, a burlesque show. It’s not a club, but a twice-a-week 90 minute show. He said I’d have to quit if I wanted to join Ambrosia- that ain’t happening, so I apologized… and he hung up on me. A minute later…

[20:06] Phil Kearny: PLEASE NOTE – DO NOT APPLY IF:
1. If you work for another club and don’t intend to quit
[20:07] Phil Kearny: just further proof that no one reads anymore
[20:07] Lila Corith: Sorry, the job is a twice a week set show time so I didn’t know it counted as a club
[20:08] Lila Corith: .. and I do read, I assumed a club was a dance club, not a show with set times
[20:08] Lila Corith: Sorry to waste your time
[20:09] Lila Corith: Awesome personal relations, btw
[20:09] Phil Kearny: nice jab\
[20:10] Phil Kearny: now youre muted and banned ashole
[20:10] Lila Corith: Great :)

Woot! I had already deleted Ambrosia from my landmarks and had no desire to return, but hey. I’m not sure what an “ashole” is but I doubt it’s a compliment.

I really did think a show was different from a club, and the time I could have given Ambrosia NOT filled with my hosting job would have been substantial. Instead, he lost what would have been a great employee and got Ruthed. Now, maybe you think I’m in the wrong with assuming my current job didn’t count- and that’s fine. With that in mind- was THIS the way to respond to it? His application makes a big deal out of typing well- when his own comes off poorly and lacks any personality. He could have easily said “Well I do count that as a club, but thanks for your time.” Then I probably would have returned to the club to tip away, and not have left with a bad taste in my mouth. Nice work!

I have to wonder if he’s like this in his RL business, if he has one (on the phone he sounded just as abrasive and off-putting.) Does he think it doesn’t matter in SL? Maybe it doesn’t, but people do talk. Online or off, we like to be treated with respect when we extend it, and a bad reputation ain’t good in any medium.

Thanks for reading. :)
Lila Corith

Editor’s Comment: This Phil Kearny guy sounds like a real tool. I wouldn’t want to work for someone who cannot complete a sentence. Consider yourself lucky Lila, and best of luck in your search or SLemployment! <3

I had this friend who lied. She lied all the time, about everything big and little. It took a lot of us a long time to figure out that she was lying. We were always “just missing” her boyfriend, or somehow not able to see the fantastic expensive new thing she had. She’d just taken it home, usually. But the thing was, she was kind.

She’d buy you lunch or dinner if you were broke. She’d give you rides to places, invite you to go events with her. And eventually to many of us, it became apparent that her lies of love, riches and excitement were because she was unhappy and desperate to be accepted. She was never malicious; she was never mean spirited or unkind. She just couldn’t tell the truth – not even about the smallest things. It was easy to forgive, because of her unending kind heart, and the warmth of friendship she extended to everyone who knew her.

But the person I write to you about today only has one trait in common with that girl of long ago. She lies.

What is it about the DramaHoars that makes seemingly bright people stand beside them? Is it fear of the Cannon of Rage and Drama being turned on them? Why do people fear them? Why do people abandon their friends, people of good hearts and souls when they are under fire? Why? Because the DramaHoars have time and energy and no real lives….and they will spend all of their time making YOUR life hell.

Let me give you an example and tell you a tale that you already know, I’m just going to fill in some gaps.

You can call me Credulous because I take what people say at face value and never suspect they are building castles in the air. If you tell me you live in England, I believe you. When I find out you live in Arkansas, I’m a little surprised yet – I like to chalk up most things to misunderstandings. However, I am not a fool and when I discover that someone’s entire presentation of her Self is a lie, than I find it difficult to believe even the simplest statements from her. Why does this matter? Because one of the longest running serial dramas center on accusations repeatedly made by such a person, a woman I will call Inanity. I finally decided to write this after seeing her raise her ugly head once more with more inventions and lies. Lies can be protective, they can help create the persona you are trying to evoke from your avatar so there are probably a lot of instances where they make sense as long as others aren’t being harmed. But lies that are created solely to hurt others are vicious and have caused more heartache that is reasonable to expect one community to stand.

I first encountered Inanity after I had a short public spat about blogger/creator conflicts with a man with more talent than charm. Let’s call him Yeti. We argued back and forth some until one of us suggested an in-world peace negotiation that ended with a peace treaty. That remains the one and only conversation I have had face to face with Yeti. I don’t recall who it was, but one of us posted an announcement that peace had been declared with a tongue in cheek comment that we had “kissed and made up.” Shortly after I received an IM from Inanity – a woman I did not know and had never had a personal conversation with, requesting a short conversation. I had no idea why she wanted to talk to me, but figured it might have to do with one of the stores she worked for.  But no, she wanted to warn me off Yeti and explained why I should not pursue him.

This was some sort of more polite version of WHY ARE YOU CAMMING ON MY BOYFRIEND? But, despite being odd – it wasn’t rude. Obviously she just thought there was something going there.

She explained that she and her husband were close personal friends to Yeti and his wife, that they spent weekends together and did barbecues together. She even babysat the children.  She assured me he would never leave his wife and that his only real friend in SL was her, Inanity, and all the rest of his relationships were just entertainment to see how silly people could be. Best friends, barbecues and babysitting, oh my – that’s RL Stuff! I guess that is what I would have thought if I thought much about it at all. Mainly I was confused why she was telling me this as I had never expressed an interest in Yeti, did not know Yeti and my only interaction with Yeti had been an argument. I chalked the whole thing up to SL craziness, but I didn’t forget it because being warned off someone I didn’t know was so weird.

I continued to interact with Inanity in plurk, though about nothing terribly significant. Her life seemed always to swing between ecstasy and despair and full of angst and drama. She often felt attacked by people. Her life was full of more drama than ten ordinary lives. I sent my share of (cozy) hugs of encouragement though I began to think that much of the drama was self-induced since she had a spiteful streak when talking about people who upset her.

However, sometime about a year after that first conversation I learned from her plurk that she was going to visiting my town – so I spent some time finding the best places for her to go – after all, she would be traveling thousands of miles and I wanted her to enjoy it. However, during the course of this planning I discovered that Inanity did not live on the other side of the world, but just a few miles away from me. She was not Yeti’s neighbor, she didn’t even live on the same continent. Babysitting and Barbecues? I was a bit stunned by the complexity and fully developed multi-layered lies she had told me. I had believed them for more than a year because, well mainly because I didn’t think about Inanity that much at all.

Around the same time, Inanity declared herself a victim of a cruel machinations by someone I know very well. I guess I will call her Dilly. While I might believe Dilly capable of doing, saying or writing something stupid, I did not think the allegations fit her character. Dilly is sweet and has a good heart though she often talks before she thinks. Dilly is also prone to take her broken heart, chop it in to pieces and strew the heartbreak all over the sidewalk for everyone to step on.  That leads a lot of people to go “ewwww” and run away. However, she always realizes her mistakes and accepts responsibility for them. She is sometimes unwise, but she doesn’t lie. Inanity made some serious accusations against Dilly – accusations that made no sense in the light of my understanding of her character. The accusations included subtle and secretive manipulations that are the opposite of the blunt, heavy-handed and clumsy mistakes in judgment that Dilly freely acknowledge and owns up for with frank apology.

When I weighed the credibility of Inanity who had constructed a complex series of lies that I had never questioned with the credibility of Dilly who cannot sustain an alt’s secret identity for five minutes without announcing it, I knew who to believe. The lies about the stalker were complex, subtle lies requiring a master manipulator with a proven ability to sustain a lie for months on end. I believe there was never a stalker alt and the entire psychodrama is Inanity’s invention. She’s the most talented and extravagant inventor of tall tales I have met in SL. I am really impressed with the detail she brings to her inventions. She could write fiction. Perhaps she does?

She continued to talk about people trying to “ruin her marriage” while having open conversations with Yeti that would ruin most marriages if they were discovered. Writing tomes of love, declaring her raging lust and how her life has been fulfilled by Yeti – yet having declared previously that her husband is her soul mate.  And so I wonder is this public declaration of love for Yeti some strange game or invention? Is this even Yeti on plurk or is it an Alt created by Inanity? Is she having a relationship with anyone? Who can tell?

Dilly is well able to defend herself and I would not bother with this story if it were only this, but Inanity is not content with one casualty of her schemes. She plays vicious games on plurk and the second things don’t go her way, attacks people. Her fangirls have attacked fellow plurkers who have dared to disagree with her and en masse deleted people from their plurklines.

For a woman in love with her soul mate, she spends a lot of time skyping with her girlfriends, who pass around the chat logs, about how she’s going to have this man or that man, all about her rich and varied sex life. She just announced her next conquest and her friends are spreading the news. No man can resist her.

She professes herself a proponent of tough love and her preferred response to other people’s problems is “get over it, you whiner.”  No one would be so foolish as to respond to her bleats about her illness, her marital woes and her drama with such lack of sympathy. That would result in the Cannon of Rage and Drama being turned on them. People who suggest her “tough love” is just another form of sociopathy become the targets of negative blog posts written by her weak-minded and easily manipulated followers.

She attacks people in world and declares SHE was attacked. She deletes her plurk account after EVERY SINGLE incident of bad behavior on her part – thus eradicating her words from people’s timelines – but not our hearts. Then she comes back two days later and her fangirls pretend nothing has happened. And they expect the injured and wounded to do so as well – or WOE be to them! “PLAY with us,” they say. ”Or else.” She attacks people in world and then claims she was wronged, leaving comments around the blogosphere about the attacker and how she was treated so, so poorly.

So, it comes down to this. I think it’s important that you FRIENDS of hers know this. She makes you look stupid. She makes you look complicit in her lies and mistreatment of your peers. And people are beginning to wonder about YOU now. There are still a couple people I would like to consider friends, but they continue to believe every lie this woman says. I have not made any demands that they choose friendship with her over me. That’s not my style. However, she cannot even tell the truth about whether she is online or not and they know that – so I don’t think I should have to make such a demand.  I think I should just sever my ties with them completely because continuing to believe someone who lies as easily and naturally as most people tell the truth suggests they want to believe the lies – because I don’t think they can possibly be that stupid. What do you think? Can they be that dumb? Do they like the lies because they like the drama?

- Call Me Credulous

[2010/06/16 20:50]  Lani [name removed]: hi, do you have ay satellite stores?  For some reason, SL is saying your sim is an invalid parcel.
[2010/06/16 20:53]  Endra Graves: Evening Lani
[2010/06/16 20:54]  Endra Graves: I added you to the ban list till we had the opportunity to have a chat
[2010/06/16 20:54]  Endra Graves: Sorry for the confusion
[2010/06/16 20:54]  Lani [name removed]: Why would I be on a ban list?
[2010/06/16 20:54]  Endra Graves: Blogger
[2010/06/16 20:54] Lani [name removed]: I’m not a blogger.
[2010/06/16 20:54]  Endra Graves: Ive had some nasty run ins with bloggers, so wanted to talk to you
[2010/06/16 20:54] Endra Graves:
http://[removed].wordpress.com/
[2010/06/16 20:54]  Endra Graves: is on your profile
[2010/06/16 20:55]  Lani [name removed]: yes.  I own a store.  That is my store blog.
[2010/06/16 20:55]  Endra Graves: well then, we should be fine.
[2010/06/16 20:56]  Lani [name removed]: Right then.
[2010/06/16 20:56]  Lani [name removed]: have a good one.

After reading Lani’s email, I looked for Endra Graves in-world and saw this little gem in her profile picks:

LOL!

She gives off a warm friendly vibe, doesn’t she?

Note the “not interested in being blogged” part. She must have received a bad review somewhere, ohhh!

“No other jewelry will ever look the same again.” Such a big claim, I had to go see for myself.

I couldn’t teleport to her main store parcel, so I tried the satellite store at Les Champs Elysees. Immediately upon arriving, I received this notecard:

Welcome to Artistry, PLEASE READ

Some things you need to know/understand about shopping here.

Child Avatars are ejected/banned on sight. No further notice will be given other than this notecard before ejection. This MATURE rated sim was chosen for this reason. Child avatars have no business being on a mature rated sim. There are many beautiful PG rated sims that will make you/them welcome.

This is a NO FLY sim. Please refrain from flying on the sim (fly has been turned OFF)

Please DO NOT tp your friends into the store. Hand them a landmark to tp in themselves. There is a forced landing point on the sim for a reason, AND we all want them to have their own LM so they can come back.

Appropriate attire is required. Artistry is an upscale jewelry store, catering to a high end clientelle. You WILL be asked to adjust your attire if you arrive looking like you should either be shopping on Zindra, or involved in the sexual goings on there. Indecent exposure is not tolerated here, if you would be asked to leave an upscale shop IRL in what you’re wearing, you will not be permitted to shop here wearing it.

Standing unresponsive in the store or BEING unresponsive in the store is not tolerated. This is how copybots/design theives behave. You WILL be ejected. Also, if you need to be AFK for more than 2 minutes for any reason, please tp out first.

When you land, MOVE FORWARD off of both the greeter and the landing point- rezzed or not- MOVE.

You are held accountable for knowing the behavior expected of you in this location. Your failure to read or abide by the guidelines in this notecard, or those on the sim covenant itself is simply “not my problem” I WILL enforce the above. For those who would say I have no right to tell you what you can or can-not do on MY sim, I will happily take YOUR notecard and abide by YOUR rules should I ever choose to venture onto YOUR property.

~Endra~
Artistry by ~ E ~

I bolded some LOL-worthy parts but the entire note is laughable.

And if you’ve made it this far, here is the goodies that you won’t be missing by not shopping at Artistry by E.

I know you don’t want to be blogged, Miss Endra Graves, but please consider this a public service to all residents in Second Life to avoid your store like the plague, just in case they’re not good enough to shop at your store. Or they own a blog. Or they stand still too long. Or they simply cannot follow one of your many rules.

Today we are going to review what NOT to do when dealing with customers during a sticky situation that we all have experienced: SoM failures and SoM re-deliveries.  We are going to give a wonderful example of customer service *FAIL* as provided by one of our beloved readers here at RUTHED and then finish with some ideas on what the designer could have done instead.

Today’s example includes a wonderful CS *FAIL* courtesy of the lovely and talented Katey Coppola of Glitterati.

Ah Katey, she is quite the darling of plurk and such an example of the new generation of overly emo, bitchy, pretentious designers that seem to be overtaking the fashion scene in SL.  She really was spot on emo in this situation as well.

Here is what our lovely reader provided us:

Hi Ruth,

let me first say that i LOVE your blog!

My Story :)

My friend, a Blogger, is in the Glitterati Group, she received a NC and 1 Giftcard, which is totally generous of the Glitterati owner. After reading the NC my friend noticed that there are supposed to be 2 giftcards in the package. So she IMed Katey Coppola (Glitterati Owner) to ask if there is a mistake in the NC…

Here is the NC text:

Do you have a story you want to share? Email us @ rutheddotcom@gmail.com!

hello!
today i saw on xstreet a store apparently good but that was till i saw Lara skin Lips! so i bought 2 demos from different skins, and i was very surprised what i saw…

1: is using lara lips and aslo cleavage
2: is using chaisuki body skin
3: aslo is using Dream lips

i don’t like to defame a store/name if i don’t have proof and aslo i don’t like when somebody make money with others hard work is kinda pissed me off this.
so here i let few pics with the difference

This is a reader submission sent to rutheddotcom@gmail.com, we are posting it on their behalf.